Modifying Access to a Shared Mailbox Folder
- Open Outlook.
- In the Navigation Pane, locate the shared mailbox and expand it using the arrow to the left of its name.
- Right-click on Inbox and select Properties….
- Select the Permissions tab.
- Select the individual you wish to modify.
Click +Add members and select the active users you want to have access to the new shared mailbox. Click Save and then Close.
How to Convert a User’s Mailbox to a Shared Mailbox
- In the Exchange admin center, choose Recipients > Mailboxes.
- Select the user’s mailbox.
- Click Convert under Convert to Shared Mailbox.
Open the shared mailbox in a separate browser window
- Sign in to your account in Outlook on the web.
- On the Outlook on the web navigation bar, click your name. A list appears.
- Click Open another mailbox.
- Type the email address of the other mailbox that you want to open, and then click Open.
Please try the following steps in Outlook:
- Open Outlook, click File > Account Settings > Account Settings.
- Click Change and make sure Use Cached Exchange Mode is checked.
- Click More Settings > Advanced tab. …
- Click Apply > OK > Next > Finish.
How do you effectively manage a mailbox?
10 Ways to Manage Your Email Inbox—According to People Who Get 100+ Emails a Day
- Only Keep Emails Requiring Immediate Action in Your Inbox. …
- Create a “Waiting Folder” for Action-Pending Emails. …
- Make Subfolders or Labels Your New BFF. …
- Set Inbox Rules or Filters. …
- Use Your Calendar to Track Emails That Require Follow-up.
How to Detect Who Was Accessing Shared Mailbox in Office 365
- Open Exchange Administration Center → Navigate to “Compliance Management” Auditing.
- Click “Run a non-owner mailbox access report”. …
- To view non-owner access to a specific mailbox Click on a mailbox to view all non-owner access events with the details.
Add a shared mailbox account to Outlook 2016
- In Outlook 2016 access File > Account Settings > Account Settings…
- On the Email tab select New… …
- Select Next to proceed.
- Change the email address to sign in with by selecting Sign in with another account.
- Sign in with your own account credentials and select Finish.
The only way to prevent that ability is to remove full mailbox permission and delegate only the permissions and folders you want users to have access to.
The Full Access permission allows a user to open the mailbox as well as create and modify items in it.
Use the EAC to edit shared mailbox delegation
- In the EAC, go to Recipients > Mailboxes. …
- To grant or remove Full Access (Read and manage) and Send As permissions, click Edit next to the permission type.
A shared mailbox is a type of user mailbox that doesn’t have its own username and password. As a result, users can’t log into them directly. To access a shared mailbox, users must first be granted Send As or Full Access permissions to the mailbox.
A shared mailbox makes it easy for a group of people to monitor and send email from a public email alias like email@example.com. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.
Open Outlook and then go to to File > Options > Search and the click Indexing Options. Now follow the screen shots below: You’ve now completed the rectification process. Now try and search the shared mailbox and all should be good.